“I felt lost. I was immersed in a new world of disability after a motorcycle accident and found myself needing a powered wheelchair. I had become paraplegic. Before my accident, I always thought that if you were disabled, you would be well looked after by the Government, but you’re not.
"I found myself struggling on disability benefits as I could no longer go out and earn what I used to. After spending a considerable amount of money converting my flat to suit my new needs, I couldn't then afford an electric wheelchair.
“When I first spoke to Ben, it was very positive and they helped fund my new wheelchair for me, along with three other charities. This means that I now have my freedom. I can go to the town for a coffee, to the shops and, as I live in Exmouth, down to the seafront. A lot of places I thought were flat actually aren’t, so going anywhere in the manual wheelchair was horrendous. I struggled to go any further than half a mile from home in the manual chair. My new chair gets me out every day seeing people, otherwise I’d be pretty much confined to watching daytime TV.
“I’m generally very comfortable in the chair, it’s like sitting in a recliner armchair at home! Sometimes I’m so tired that it’s nice to recline the chair back and have a nap, fully supported, which I couldn’t do in the manual chair. I also still use my manual chair for exercise when I have the energy, as I have it hooked up to a hand bike and go cycling, so I’m pretty well catered for now.
“Sometimes you have to fight pretty hard to get support. After this experience, I feel very positive knowing that there are charities out there that support people with all sorts of personal needs. I don’t feel so alone now and I want to help others in a similar situation.
“I’d love to be able to walk again, but I can’t turn back time. There are so many other challenges I will have to tackle but knowing there are charities like Ben who can help is really reassuring.
“Without Ben’s help, I don’t know how I would have done this. Don’t think you have to do everything on your own. Ben is there to help in many other ways, as well as with grants and funding.”
More on money worries
Poor mental health can make earning and managing money harder. And worrying about money can affect how you look after your mental health. Check out our tips to help you start a conversation about money today.
Fun, memorable and budget-friendly ideas for Valentine's Day
We’ve pulled together some tips, advice and tools to help you cut costs at home and save your hard-earned cash.
Money worries are one of the biggest reasons why people ask us for support. To help, we’ve pulled together lots of tips, advice and tools to help you manage your money and minimise your risk of getting into debt.
When you don’t have enough money coming in to cover all the things you have to pay out, it can be really worrying. It might not be easy or quick, but debt and financial concerns can be overcome. We share some information and advice on how you can start to get out of debt. Learn more about:
Lots of people are concerned about the rising cost of their weekly food shop, and are looking at ways they might be able to save money, while still eating well. We've put together some tips to help
Tips, advice and tools to help you reduce your living costs and make big savings. If you're struggling to make ends meet - we can help
If you're worried that you might lose your job or you have been made redundant, we're here for you. Find out how we can help
It’s never too early or too late to think about pensions. That’s why we’ve put together some information to help you plan your pension, whatever stage of life you’re at
Pensions can appear complicated, but with our handy guide you'll know everything you need to pension-wise in no time
Real life stories
Clive was diagnosed with stage 4 cancer in early 2022. He was struggling to pay his rent and bills and felt he had nothing to look forward to.
Matthew lost his mum at 6 years old and then suffered emotional and physical abuse from his dad’s new wife
Dan found himself struggling when he discovered his daughter had an eating disorder
Rob has spina bifida and sometimes had to ask friends to help him get out of bed as he couldn't afford the electric bed he needed.
Laura was suffering with her mental health and was also struggling to pay the mortgage and feed her family
Jane couldn’t afford a new oven when she lost her job so lived on microwave meals and jacket potatoes for nearly 2 years
Mike was struggling after losing his father-in-law, his uncle’s cancer diagnosis, and starting a busy new job
Winston felt alone after finding out he had Leukaemia. When his boiler broke, he was left for 9 months without heating
Derren discovered he had prostate cancer. He's raising awareness that early detection has good outcomes
Clare hit rock bottom when her grandad died. She was struggling to cope with her grief and suffering with anxiety