The Kingsbury family's story

After dedicating almost 30 years to the automotive industry, Ian, 56, from the Midlands, never imagined he would find himself in the position he was in after becoming the victim of a scam. 

For keen cyclist Ollie Sanderson, 52, from Nottingham, cycling from Land's End to John O'Groats had been a dream shared with friends for over a decade.

Chandrika, 62 from North London, tells her story about how being made redundant affected her confidence and mental health, until she turned to Ben

Running a business, raising a family, and trying to hold everything together left Holly, 34, from the West Midlands, feeling like she was constantly treading water, until she found Ben.

Mariam shares her experience of living and working in the automotive industry while battling Endometriosis.

Andy, 50, from the West Midlands who has been in the industry for over 20 years, survived an attempted murder and needed support with finances and to heal, both mentally and physically.

Anna, a 40-year-old mum and her 15-year-old son found themselves living in temporary accommodation on a street in Newport which was renowned for being unsafe.

Jack, 30, from Birmingham, spiralled after losing his father brought back painful childhood memories and caused him to turn to alcohol as a coping mechanism. He was feeling low and exhausted and turned to Ben for support…

When money worries began to take a toll on one young family from the Midlands, they turned to Ben for support

Rick became homeless after a family separation, then found social housing which was nothing but an empty shell with no bed or furniture