Ben policies

Ben policies

Please find below various, policies and terms and conditions.

Terms and conditions

Your access to this website is subject to these terms and conditions. By using this website you agree to be bound by these terms. We may change these terms and conditions at any time, and by continuing to use the website, you agree to these changes.

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Your access to this website is subject to these terms and conditions. By using this website you agree to be bound by these terms. We may change these terms and conditions at any time, and by continuing to use the website, you agree to these changes.

The material contained in this site is provided for general information only and does not constitute professional advice.

Ben – Motor and Allied Trades Benevolent Fund is providing this site on an ‘as is’ basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties. In addition, Ben – Motor and Allied Trades Benevolent Fund makes no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published in this site. The information contained in this site may contain technical inaccuracies or typographical errors. All liability of Ben – Motor and Allied Trades Benevolent Fund howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

Neither Ben – Motor and Allied Trades Benevolent Fund nor any of its employees or other representatives will be liable for loss or damage arising out of or in connection with the use of this site and we hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

We also expressly exclude any liability for any direct, indirect or consequential loss or damage incurred by any user of our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including (without limitation):

•loss of income or revenue;
•loss of business;
•loss of profits;
•loss or corruption of data; and
•loss of goodwill

Whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

Notwithstanding the foregoing, none of the exclusions and limitations in the clause are intended to limit any rights you may have as a consumer under local law or other statutory rights which may not be excluded nor in any way to exclude or limit Ben – Motor and Allied Trades Benevolent Fund from liability to you for death or personal injury resulting from our negligence or that of our employees or agents.

Although we use anti-virus software to protect the website content, we cannot guarantee that the downloads are free from viruses and advise you to take your own virus precautions.

You agree not to post or transfer to our website, any material which is obscene, misleading, inaccurate, defamatory or in breach of any copyright or intellectual property rights or that will cause any damage to data, software or the performance of any computer system.

Although we have given you links to other websites, we are not responsible for any information they contain. Ben – Motor and Allied Trades Benevolent Fund makes no representations as to the security, quality or property of any website which may be accessed through this website.

The content of these web pages is © Ben – Motor and Allied Trades Benevolent Fund except where otherwise stated. Unless we agree otherwise you may only print or copy items for your personal, non-business use.

Any questions regarding this site should be sent to Marketing and Communications, Ben – Motor and Allied Trades Benevolent Fund, Lynwood, Sunninghill, SL5 0FG or marcomms@ben.org.uk.

Use of this website is subject to English and Welsh law.


Website accessibility

Ben is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

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Ben is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

This website endeavours to conform to level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0.

These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly for all people.

If you find a keyboard or mouse hard to use

Find out how to make your mouse easier to use (BBC My Web)

Find out how to use your keyboard to control your mouse (BBC My Web)

Find out about alternatives to a keyboard and mouse (BBC My Web)

If you can’t see very well

Ben features accessibility options to make it easier to view if you have difficulty with sight. If you wish to enlarge the content on the screen then we recommend that you use your browser zoom functionality. This can be activated by pressing CTRL and + on a PC, or CMD and + on a Mac. To zoom back out use CTRL and – or CMD and – . CTRL and 0/CMD and 0 will return the browser to the original size.

If you would find it easier to view the website without images or with white on black text, please visit the viewing options page and choose the version of the site which you find the easiest to navigate.

Further information:

Learn how to increase the size of the text in your web browser (BBC My Web)

Learn how to change text and background colours to make them easier to read (BBC My Web)

Learn how to magnify your screen (BBC My Web)

If you are blind
Ben supports screen readers and has access keys (see below) to make navigation easier for people who severe sight issues.

Find out about screen readers and talking browsers (BBC My Web)

Find out about assistive technology from the RNIB (RNIB)

Access keys

Most browsers support jumping to specific links by typing keys defined on the website. Windows users, you can press ALT + an access key. Mozilla Firefox users, you can press Alt + Shift + an access key. Macintosh users, you can press Control + an access key.

Access key 4 – Search site

Access key s – Skip to main content

Access key # – sign in link

Navigation aids

All pages include a search box (access key 4). Advanced search options are available by following the link on the search return page.

There is a site map which allows quick access to all site pages.

Those using screen readers are able to skip to main page content (access key s)

All pages on this site use structured semantic markup. H1 tags are used for the page title, H2 tags for main headings within the document and H3 tags for sub headings.

Links

Where necessary, links have a title attribute which describes the target in greater detail. Links are written to make sense when read out of context.

Visual design

This site uses cascading style sheets (CSS) for visual layout.

If your browser or browsing device does not support stylesheets or stylesheets are switched off, the content of each page is still readable and the site fully navigable.

Screen resolutions

The recommended minimum display settings for the Ben pages are 1024×768 and 16-bit colour (65,356 colours or thousands of colours depending on your operating system).

Browser Compatibility
This website has been tested in the following browsers:

Internet Explorer 7, 8, 9
Google Chrome v26
Firefox v21

Other

This site has been built using code compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers and using standards compliant HTML/CSS code means any future browsers will also display it correctly.

Whilst Ben strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website.

We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility. In the meantime should you experience any difficulty in accessing the Ben website, please don’t hesitate to contact us.


Complaints, suggestions and compliments

If you are unhappy with any aspect of our work, we would like to hear about it. 
We value all feedback, both good and bad, and welcome the opportunity to learn and improve. 

To read more please download the following procedure. Complaints suggestions and compliments 2018