Our publications

Impact Report 2017-18

Impact Report 2017-18

We’ve been the automotive industry’s dedicated charity since 1905 – back when automotive was a push bike and some pedal power! Over the years, Ben has been right by the industry’s side, growing, adapting and evolving alongside it.

We continue to deliver life- changing (and sometimes life- saving) support to those who work, or have worked in the automotive industry. We’ve been here for the automotive industry’s people for 113 years and we speak to them day in, day out. This means that we understand their struggles, we recognise their needs and we know how to help them.

Our focus continues to be on helping people to address and solve some of life’s toughest challenges. Every day, people ask us for help following devastating situations like relationship breakdowns, bereavement and job losses. Each day they talk to us about their debt, loneliness and housing struggles.

Through our free & confidential advice & support, delivered online and via a dedicated helpline facility and a network of field-based client support advisors, we have continued to see a high demand for support with mental health issues, particularly anxiety and stress, which reflects the challenges and changes within the UK automotive industry today.

So that we can respond appropriately to the evolving needs of the industry and its people, Ben has continued its journey of transformation. We have embarked on an ambitious approach to raise awareness of our services, both directly to people working in the industry and indirectly via employers and our Ben4Business programme, which launched last year.

Over the year we have continued to deliver high quality, flexible, continuing care for everyone whose home is a Ben care centre. The care and wellbeing of our residents has always been, and continues to be, our top priority. In addition we completed the development of our retirement community – Lynwood Village, which was formally opened by HRH Princess Alexandra on 18 April 2018.

We have achieved a lot of progress this year and have ambitious plans for the future as we continue to transform to meet the needs of the people we support.


Zara Ross
Chief Executive Officer


Read the full report here >>