Home Ben news hub Coronavirus update from Ben’s Chief Executive, Zara Ross

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Coronavirus update from Ben’s Chief Executive, Zara Ross

At Ben, we are taking the situation regarding Coronavirus (COVID-19) very seriously, particularly as a provider of care and support to older people who are in a more vulnerable group.

Ben’s executive team and I are doing everything we can to protect our care centre residents, sheltered housing residents, day centre members, Lynwood Village owners and employees in this situation and we will continue to do so.

We have a plan in place to mitigate the risk of infection across all Ben sites. We also have a dedicated project team who meet on a regular and ‘as-needed’ basis to keep abreast of the fast-changing situation, looking into developments and Government advice to prepare accordingly.

You can find further details on the action that Ben has taken in each area of the charity, below:

Ben Care Centres and Day Care Centre
(Birch Hill Care Centre, Town Thorns Care Centre, Lynwood Care Centre, Coventry Day Care Centre)
We routinely practice very good infection control measures across all of our care centres, from effective hand-washing and deep cleaning, to self-monitoring and isolation of residents and staff where any contagious illness is suspected.

We will continue to maintain optimal infection control measures, but now include all necessary additional measures to reduce the risk of infection across our care centres, as a consequence of the escalation of the virus. Central to this is the decision to limit access to our care centres to essential visitors only, as of March 13th, for the foreseeable future.

In addition, to ensure the safety of our members and their families during this challenging time, we have decided to close our Day Care Centre in Coventry as of Monday March 16th, until further notice.

Lynwood Village
To reduce the risk of infection within our retirement village community near Ascot in Berkshire, we have decided to limit access to essential visitors only, effective from Friday March 13th, until further notice. We have also limited various services and facilities and events involving larger numbers, all designed to reduce potential exposure to the virus within the village environment.

Health & Wellbeing support for the automotive industry
Our Helpline for automotive industry people remains open and operating as normal. Our support service is also operating as normal, with the exception of face-face support visits, which won’t take place for the foreseeable future. We encourage those who need support with their health and wellbeing to make use of our tips, advice & tools online at www.ben.org.uk and get in touch via our Helpline if they need tailored Health & Wellbeing support.

Ben continues to collaborate with automotive employers where appropriate to find ways to deliver planned workplace training sessions and support.

Ben employees
Where practically possible, home-working arrangements have been applied for Ben’s office-based employees. As always, we know that our care and Lynwood Village employees will be prepared to work as flexibly as possible to ensure adequate cover arrangements during this period.

Employees have stopped holding non-essential meetings at any of our sites with external third parties until further notice, to protect the welfare and safety of our employees and the people in our care.

The safety of all vulnerable people living at Ben sites and our employees is of utmost importance to Ben, so we will continue to do everything we can to mitigate against the risk of infection. We will continue to follow Government guidelines and respond accordingly.


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