Stories from our automotive family

Jane's story

Jane lost her job due to problems with her back. Her oven broke and she couldn’t afford to replace it so lived on microwave meals and jacket potatoes for almost two years.

“I lost my job because I had issues with my back and I’m now on unemployment benefits. My cooker broke while I was still working and I was trying to save for another one, but then bills had to be paid so I couldn’t afford one, especially after losing my job. I was using a microwave and a friend gave me a tabletop single ring hob, so I lived off microwave meals and jacket potatoes. 

“I wasn’t well as I have problems with my knee and I couldn't get out of the house. Then lockdown came so I didn’t try to get a cooker from anywhere. I was without a cooker for nearly two years. I called Age Concern to see if they could help me and they asked if I had worked in the motor industry. They told me about Ben, gave me the contact details and I called.

“When I spoke to Ben, I felt hopeful that I was going to get a cooker at last. I chatted with my Case Manager and I got my new cooker, so I can make my own meals from scratch which is lovely. I didn’t realise how much I’d missed it. I’m a little overweight but I can now eat more healthily and bake things in the oven rather than relying on fried food I used to cook on the single ring hob. 

“Then my Case Manager asked if there was anything else Ben could support me with. My bed had also broken so I asked for help with this and I received a new bed.

“This support meant a lot to me because I didn’t know how I would afford a cooker or a bed without having any money. I would have had to go without, kept the microwave, single ring hob and a bed that needed replacing - neither of which would do my health any good.

“I feel a lot happier now I know Ben is there at the end of the line if I’m in trouble. I know I have Ben’s support if anything goes wrong in the future.”

Get help

If this story resonates with you and you've been considering getting help - chat with us online or pick up the phone and call our free and confidential helpline today on 08081 311 333 - Mon-Fri 8am-8pm. 

If you're struggling to make ends meet, we're here for you

Get help today

Money worries

Happy couple discussing finances together on grey sofa with a laptop and coffee at home.
Money and mental health
Budget-friendly Valentine's Day ideas
Cost of living
How to manage your money
How to deal with debt
A person tucking into a healthy bowl of salad with a knife and fork. The rest of the table contains another plate with leafy greens.
How to eat well on a budget
Person saving money and putting coins into a piggy bank with a notebook on the side working out their living costs
Reduce your living costs
Tattooed vehicle technician fixing car engine considering changes in the industry and whether their job is at risk
At risk or loss of employment
Two people enjoying their retirement sitting on deckchairs on a beach, watching the sunset
Online pension guide
A pile of coins with green plants growing from the centre of it
Everything you need to know about pensions in under 7 minutes

Real life stories

Clive's story
Matthew's story
Dan's story
Rob's story
Derek's story
Laura's story
Mike's story
Winston's story
Derren's story
Clare's story

Sign up to hear more from Ben