We're here for you

We’re here to help

Whether you want to access our self-help tips, advice and tools or need tailored advice and support, we've got you covered.

We help automotive industry people and their family dependents to navigate life and its challenges. We support people who need help with a wide range of issues – everyone is different. So, if you’re worried about your physical health, mental health or concerned about any area of your wellbeing, we’re here to help.

We seek to understand the challenges you’re facing and then work with you to create a plan to get you back on track. Whether you need help in a crisis or want help with something in particular, like anxiety, depression, money worries, trouble sleeping or anything else – we’re here for you.

Ben’s Christmas and New Year opening hours:

If you find you’re struggling with your emotional wellbeing while our helpline isn’t staffed over Christmas or New Year, support is still available. You can call our helpline number on 0808 131 1333, where you’ll hear an automated message with the option to be transferred to Ben’s emotional support line, delivered in partnership with Spectrum.Life.

If you feel you’re in crisis, we recommend calling 111 or going to your nearest A&E department for immediate help.

For anything else, while our helpline is closed, you’re welcome to leave the team a message or request a call back and we’ll get back to you as soon as we reopen. Alternatively, you can find more out-of-hours support here.

Contact us

If you are struggling to cope and need to talk, we are here for you, day or night, 24/7. You can chat with us online or call our helpline. It's free & confidential and available Monday to Friday - 8am to 8pm:

• Call: 08081 311 333
• Email: supportservices@ben.org.uk
• Chat online: click here

You can also request a call back from our helpline at a time that suits you between our operating hours. Find more ways we can support here.

If you need additional help outside of the helpline hours, you can also find some useful out-of-hours contact details here.

We also provide the following support and services which are free for automotive people:

• Online support platform 24/7: Our digital platform, SilverCloud, can help you better manage your mental health and wellbeing – click here
• Coaching: Our qualified coaches help people with their confidence, self-esteem and motivation – click here.

Are you eligible?

Ben is an independent charity and dedicated partner to the automotive industry, providing support for life for its people and their family dependents.

If you're not sure whether you or your family dependents are eligible for support you can check our eligibility criteria or call the helpline on 08081 311 333.

Get help

We all need a bit of extra support sometimes to help us get over those bumps in the road. Whatever you're going through - we're here for you. You can access our free and confidential support, by completing this easy form.

Refer a colleague for support

If your colleague needs support, to help them through a crisis or with a particular area of their mental health, physical health or wellbeing, you can refer them for support here.

Third-party referral

If you are supporting an individual through a crisis or with a particular area of their mental health, physical health, finances or wellbeing, please complete the form here.