Birch Hill Care Home

Norham, near Berwick-upon-Tweed in Northumberland

Care home admissions: 01289 382216

CQC Outstanding

Birch Hill Care Home is a friendly and welcoming residential care home for people aged 65 and over, nestled in the beautiful Northumberland countryside. We welcome people living with dementia and those with mobility, hearing or sight impairment.

We have retained our Outstanding CQC rating since 2019 and were recognised as a Top 20 Care Home in the North East by carehome.co.uk Top Care Home Awards.

Birch Hill is a 24-bed care home with a higher staff-to-resident ratio than many other providers, which means we are able to deliver an excellent standard of highly personalised care.

“Birch Hill Care home is excellent. With my mum's condition I can't think of anywhere else I'd like her to be. Knowing Mum is safe and cared for by a super friendly dedicated team is a huge comfort. Mum has constant company day and night, can and does choose to join in activities which she really enjoys and is enriching her life and reducing the impact of her condition on Mum and also on all of the family too.”

– Son of Birch Hill resident

Superb care in a warm and welcoming community

If you are looking for short or long-term residential care for your loved one, Birch Hill offers superb care where every resident is valued as an individual within our warm and welcoming community. We have 24 comfortable, ensuite rooms and all our residents are encouraged to bring personal belongings to make it feel like home.

As dementia specialists all our care staff are trained in the Newcastle Model of dementia care, which means we know how to support residents, communicate and help them through the different stages, and challenges, of dementia.

We deliver a wide variety of activities and entertainment shaped around the hobbies and interests of our residents; for example, if they enjoy gardening, cooking, music or watching sport we support them to enjoy those activities.

Birch Hill is set in the rolling Northumberland countryside and our beautiful, secure gardens mean we enjoy being outside whenever weather permits. Our gardens are also where we grow a lot of the freshly cooked food we prepare at Birch Hill. In addition to our outside spaces, we have a lovely conservatory where residents can enjoy views of our gardens and grounds.

Good to know: we’re upfront with our fees. There are no hidden extras, so you won’t find us adding charges for furniture, laundry, food or extras – it’s all included. Find out more about fees at Birch Hill Care Home here.

Call us now on 01289 382216 to book your visit.

Click here to request a tour or further information

Life at Birch Hill

We celebrate life here at Birch Hill, getting to know each resident to find out what makes them tick. For one gentleman we arranged a visit to our local suspension bridge which is the oldest in the world. It was a bucket-list moment we all enjoyed!

Music can be a powerful communication tool when supporting people with dementia and music therapy is an integral part of our care and our activities. We’re also very much an integral part of our local community and we enjoy walks to the local village to post letters, go to the shops and visit the pub!

Food at Birch Hill

All our food is freshly cooked onsite every day, often using produce that we have grown in our gardens – a task we support residents to help us with if they like! We can also accommodate any dietary requirements.

Weekly menu

Christmas at Birch Hill

Christmas activities schedule

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“My wife was admitted to Birch Hill Care Home. Accommodation good, staff excellent. Level of care would be hard to better and visitors are always made welcome. The unit is well-equipped with wheelchairs and devices to assist those with limited mobility and staff are adept at using them. Attention to resident's medical needs and resulting medication is faultless. All good!”

Husband of resident

News

Birch Hill Care Home Activities Manager Is Finalist in Great British Care Awards

We're delighted to share that Stacey Kerr, Activities Manager reached final stage of the National Care Awards, recognising her exceptional support to the residents at Birch Hill Care Home. Stacey’s warmth and focus on providing activities designed around the needs of each residents means there is always something on offer for everyone.

Click here to request a tour or further information

Where to find us

Birch Hill Care Home, Norham, Berwick-upon-Tweed, Northumberland, TD15 2JZ

01289 382216 birchhill@ben.org.uk