Ben policies

Cookie policy

Cookie policy

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don’t have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don’t need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast analysing anonymised data to help us understand how people interact with government services so we can make them better

You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them http://www.direct.gov.uk/en/SiteInformation/DG_197506?CID=Central&PLA=url_mon&CRE=managing_cookies

Which cookies do we use?

The table below explains the cookies we use and why. Each cookie is listed by name, along with the following information:

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The table below explains the cookies we use and why. Each cookie is listed by name, along with the following information:

 

Cookie name Description Duration Behaviour Domain
wordpress_ WordPress cookie for a logged in user. session CMS activity .ben.org.uk
wordpress_logged_in_ WordPress cookie for a logged in user session CMS activity .ben.org.uk
wordpress_test_ WordPress cookie for a logged in user session CMS activity .ben.org.uk
wordpress_test_cookie WordPress test cookie session CMS activity .ben.org.uk
wp-settings- WordPress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. 1 year CMS activity .ben.org.uk
wp-settings-time- WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. 1 year CMS activity .ben.org.uk
PHPSESSID To identify your unique session on the website session CMS activity .ben.org.uk
SESS To ensure that you are recognised when you move from page to page within the site and that any information you have entered is remembered. session CMS activity .ben.org.uk
         
         
IDE Doubleclick impressions recorder 1 year Impressions, clicks or other activity .doubleclick.net
CONSENT The Google consent cookie Until deleted The Google consent cookie .google.com
NID Contains a unique ID Google uses to remember users
 preferences
6 months A browser sends this cookie with requests
to Google’s sites.
.google.com
1P_JAR Website statistics and tracking conversions cookie 1 month To gather website statistics, and track conversion rates .google.com
test_cookie Doubleclick check for permissions 15 minutes or until
refresh
Doubleclick check for permissions .doubleclick.net
_ga Google Analytics cookie 2 years or update Stores the client ID. Is used to distinguish
 users.
.ben.org.uk
_gat Limits the number of requests to doubleclick.net 10 minutes or update It does not store any user information, it’s just used to limit the number of requests that have to be made to doubleclick.net. .ben.org.uk
_gid Google Analytics cookie 1 day Stores the client ID. Is used to distinguish
 users.
.ben.org.uk
_hjIncludedInSample Hotjar cookie.  1 year Session cookie is set to let Hotjar know
whether that visitor is included in the sample
which is used  to generate Heatmaps, Funnels,
 Recordings, etc.
.ben.org.uk
fr Encrypted Facebook ID and Browser ID 3 months For advertising purposes .facebook.com
mp_b38e4849dc391e80d5d31e5c5a0f2f97_mixpanel Mix panel cookie 1 year Stores a distinct ID to identify the user. .ben.org.uk
wplc_chat_status Status of the chat 1 day Records the status of the chat conversation .ben.org.uk
wplc_cid WPLC cookie. Chat user client ID 1 day Stores the unique chat user ID .ben.org.uk
wplc_minimize WPLC cookie 1 day When the chat window is minimised .ben.org.uk
test_cookie        

How can I control and delete cookies?

We will not use cookies to collect personally identifiable information about you.

However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

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We will not use cookies to collect personally identifiable information about you.

However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may impact on the functionality of our website.

If you wish to view your cookie code, just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.