Ben policies

Please find below various, policies and terms and conditions.

Privacy policy

When someone visits this website we collect standard internet log information and details of visitor behaviour patterns.

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When someone visits this website we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting this website. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.


Use of cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

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Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The table below explains the cookies we use and why. Each cookie is listed by name, along with the following information:

Cookie Name – Cookie name note, if required
What is it for? A brief description of what the cookie is used for.
How long does it last? A cookie can either be deleted after a predetermined timespan, or as soon as the user’s session ends. A session is deemed as ending when the user closes his or her browser.
What’s the implication for site behaviour?
How would the site visitor’s experience change in the absence of this cookie?

Cookie name What is it for? How long does it last? What’s the implication for site behaviour?
_utma
_utmb
_utmc
_utmz
These cookies are used to collect information about how visitors use our site, using a service called Google Analytics. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited. Session, 30 minutes, 6 months or 2 years, depending on the cookie name Without this, we will not be able to track the number of visitors to different parts of the website.
0-AuthenticationToken A random selection of letters and numbers agreed by prior calls between a third-party authentication system and the website to allow single- sign-on between different systems when configured. Session. Without this, the current user cannot be identified on the website, so signing in, purchasing items, My Profile, polls, and all other personalised sections of the site will stop working. This cookie is essential when a user signs in.
0-AuthSession-X. Where X is the ID of a page that has page-level authentication opt-in enabled. Contains the value “1” if a user has opted-in to access a page with page-level session opt-in enabled. Session. Without this cookie, page-level opt-in will not function.
0-Cubik.Forms.DefaultValue.X.Y. Where X is either “S” or “M” and where Y is the name of a field on a form Contains a value that will be shown as the default value in a question on a form. Allows third-party code to set form defaults. Session. If this cookie is not used, then default values cannot be set by any third-party system that is setting default values on forms in your site.
0-MetaDataSearch_X_Y. Where X is the name of a metadata search page, and Y is the unique ID of the current user. Contains the term that the user used to perform a metadata document search. Session. Without this cookie, document metadata searches will not work properly on the site.
0-ReadSearchDefinition The word “True” to record that the user needs to see the User Search form when on User Administration parts of the site. The word “False” is used to tell the system to hide the search form. Session. The user experience when searching for users is much degraded.
0-SessionID Used to track the user’s settings for their current browsing session. Typical content: randomly generated letters and text. Nothing in this cookie can be used to access a user’s private information. Session. Many site functions require this value.
0-sessionStartTime Holds the date and time that the current session started and is used by the pop-up survey function to display a survey a set number of minutes following the user arriving at the site. Session. If not used, then the pop-up survey feature will not function.
0-ShoppingBasketID A 32-digit randomly-generated number that identifies the shopping basket of the current customer. Session. Without this cookie, the user’s shopping basket will not be able to hold the contents of the user’s basket.
0-SortDirection Contains whether the search column is being sorted in “ASC”ending or “DESC”ending order. Session. No. Although without it, the sort order of search columns will not be remembered and this function will not work.
0-SortExpression Contains the name of the column on the User Search Results part of User Administration that is being used to sort the search results. Session. Without this cookie, the User Search Results table will not be sortable.
0-ssi A unique identifier to determine the current user of the website, randomly generated when the user signs in. Session. Without this cookie, then certain user functions will not work.
0-UserCanModifySite The word “True” if the current user is allowed to modify the site. Session. Certain functionality is turned on or off based on this value.
0-UsernameAlias Contains an alias name used by a user on the discussion forums. Session. If you use the alias function of the discussion forums, then it is needed.
1-SessionID Used to track whether the user is signed in. Typical content: randomly generated letters and text. Session. Without this cookie, then certain user functions will not work.
CMSAUTHTOKEN When you access the site, this cookie is set and is fundamental to site use. Session. Without this cookie, the site will not work.
CurrentLayout A single-digit number that represents the current ‘viewing option’ being used by the website visitor. Session. If you want your users to be able to use the Viewing Options accessibility features of your site, then it is needed.
ebdsFormAuthentication Encrypted value that identifies the current authenticated user within the system. Session. Without this cookie, then certain user functions will not work.
FormSubmission-{XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX} Where XX is the unique id of a web form page on your website. Name only (holds no value) if a form has been set up to only allow a single submission, this cookie remembers that the user has submitted the form. 5 years. If you want to use the ‘single submission only’ feature of the Web Form template, then it is needed.
ForumDisplayMode The word “Threaded” or “Flat” to determine the format that the user has selected to view discussion forums in. 1 year. Without this cookie, the display choice of the user will not be remembered.
username_XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX Where XX is the unique identification number of a website. Used to remember a user’s username if the user selects the ‘Remember my Username’ box on the sign in screen of a site. 1 year. Without this cookie, the ‘remember my username’ feature will not work.
WebPoll-XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Where XX is the unique ID of a poll on your website. Name only (holds no value) if the user has voted on a poll. On the date entered by the author as the end date of the poll. Without this cookie, non-signed-in users will be able to vote multiple times on a poll.
X-UserSearchDefinition Where X is a single digit number from 0 to 9. Contains information entered by the user on the User Administration user search page. This allows the user to navigate elsewhere on the site and to return to the correct user search results. Session. Without this cookie, the search results will not be shown when the user returns to the search form.
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXVisited. Where XX is the unique id of a web form survey page on your website. The word “true” to record that the user has completed a pop-up survey and to ensure that the survey does not get redisplayed to the user. 100 years. Without this cookie, the popup survey will not be able to remember that it has been shown, and will continue to be shown to the user.

Terms and conditions

Your access to this website is subject to these terms and conditions. By using this website you agree to be bound by these terms. We may change these terms and conditions at any time, and by continuing to use the website, you agree to these changes.

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Your access to this website is subject to these terms and conditions. By using this website you agree to be bound by these terms. We may change these terms and conditions at any time, and by continuing to use the website, you agree to these changes.

The material contained in this site is provided for general information only and does not constitute professional advice.

Ben – Motor and Allied Trades Benevolent Fund is providing this site on an ‘as is’ basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties. In addition, Ben – Motor and Allied Trades Benevolent Fund makes no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published in this site. The information contained in this site may contain technical inaccuracies or typographical errors. All liability of Ben – Motor and Allied Trades Benevolent Fund howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

Neither Ben – Motor and Allied Trades Benevolent Fund nor any of its employees or other representatives will be liable for loss or damage arising out of or in connection with the use of this site and we hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

We also expressly exclude any liability for any direct, indirect or consequential loss or damage incurred by any user of our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including (without limitation):

•loss of income or revenue;
•loss of business;
•loss of profits;
•loss or corruption of data; and
•loss of goodwill

Whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

Notwithstanding the foregoing, none of the exclusions and limitations in the clause are intended to limit any rights you may have as a consumer under local law or other statutory rights which may not be excluded nor in any way to exclude or limit Ben – Motor and Allied Trades Benevolent Fund from liability to you for death or personal injury resulting from our negligence or that of our employees or agents.

Although we use anti-virus software to protect the website content, we cannot guarantee that the downloads are free from viruses and advise you to take your own virus precautions.

You agree not to post or transfer to our website, any material which is obscene, misleading, inaccurate, defamatory or in breach of any copyright or intellectual property rights or that will cause any damage to data, software or the performance of any computer system.

Although we have given you links to other websites, we are not responsible for any information they contain. Ben – Motor and Allied Trades Benevolent Fund makes no representations as to the security, quality or property of any website which may be accessed through this website.

The content of these web pages is © Ben – Motor and Allied Trades Benevolent Fund except where otherwise stated. Unless we agree otherwise you may only print or copy items for your personal, non-business use.

Any questions regarding this site should be sent to Marketing and Communications, Ben – Motor and Allied Trades Benevolent Fund, Lynwood, Sunninghill, SL5 0AJ or marcomms@ben.org.uk.

Use of this website is subject to English and Welsh law.


Website accessibility

Ben is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

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Ben is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

This website endeavours to conform to level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0.

These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly for all people.

If you find a keyboard or mouse hard to use

Find out how to make your mouse easier to use (BBC My Web)

Find out how to use your keyboard to control your mouse (BBC My Web)

Find out about alternatives to a keyboard and mouse (BBC My Web)

If you can’t see very well

Ben features accessibility options to make it easier to view if you have difficulty with sight. If you wish to enlarge the content on the screen then we recommend that you use your browser zoom functionality. This can be activated by pressing CTRL and + on a PC, or CMD and + on a Mac. To zoom back out use CTRL and – or CMD and – . CTRL and 0/CMD and 0 will return the browser to the original size.

If you would find it easier to view the website without images or with white on black text, please visit the viewing options page and choose the version of the site which you find the easiest to navigate.

Further information:

Learn how to increase the size of the text in your web browser (BBC My Web)

Learn how to change text and background colours to make them easier to read (BBC My Web)

Learn how to magnify your screen (BBC My Web)

If you are blind
Ben supports screen readers and has access keys (see below) to make navigation easier for people who severe sight issues.

Find out about screen readers and talking browsers (BBC My Web)

Find out about assistive technology from the RNIB (RNIB)

Access keys

Most browsers support jumping to specific links by typing keys defined on the website. Windows users, you can press ALT + an access key. Mozilla Firefox users, you can press Alt + Shift + an access key. Macintosh users, you can press Control + an access key.

Access key 4 – Search site

Access key s – Skip to main content

Access key # – sign in link

Navigation aids

All pages include a search box (access key 4). Advanced search options are available by following the link on the search return page.

There is a site map which allows quick access to all site pages.

Those using screen readers are able to skip to main page content (access key s)

All pages on this site use structured semantic markup. H1 tags are used for the page title, H2 tags for main headings within the document and H3 tags for sub headings.

Links

Where necessary, links have a title attribute which describes the target in greater detail. Links are written to make sense when read out of context.

Visual design

This site uses cascading style sheets (CSS) for visual layout.

If your browser or browsing device does not support stylesheets or stylesheets are switched off, the content of each page is still readable and the site fully navigable.

Screen resolutions

The recommended minimum display settings for the Ben pages are 1024×768 and 16-bit colour (65,356 colours or thousands of colours depending on your operating system).

Browser Compatibility
This website has been tested in the following browsers:

Internet Explorer 7, 8, 9
Google Chrome v26
Firefox v21

Other

This site has been built using code compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers and using standards compliant HTML/CSS code means any future browsers will also display it correctly.

Whilst Ben strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website.

We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility. In the meantime should you experience any difficulty in accessing the Ben website, please don’t hesitate to contact us.