Alison's story

“I realised I was finding it very hard to focus on everyday life. My home and work life were being affected by my problems. I called Ben as I was struggling to cope. I was worried, angry and upset; living with a partner who has PTSD and addiction problems.

“When I called Ben, I felt that I wasn’t alone. They understood exactly how I was feeling and what I was going through. I had an initial telephone assessment, counselling and I also used SilverCloud, Ben’s digital mental health platform.

“Ben’s help meant everything to me. It was the light at the end of a very dark tunnel. Without Ben’s help, I would have completely fallen apart. I’d have given up on everything - including my relationship, my job and self-care.

“Since receiving the help from Ben, I feel much stronger and much more positive. I feel like I’m back in control. I have a better understanding of my thoughts and emotions. Ben has helped me process everything. I now feel like I’m able to make better decisions.

“If I ever have a challenging situation in the future, I will reach out to Ben. I will also make use of the great tools on SilverCloud.

“To anyone thinking of contacting Ben for support, I would say do it. It’s an amazing support - the team is understanding, good listeners, helpful and skilled.”