We are passionate about the power of good care and our staff are all care professionals. Along with our Registered General Nurses and qualified physiotherapists, most of our carers are vocationally qualified, or working towards it. We continually train and develop all our staff, demonstrating a commitment to their careers that means we enjoy a high level of staff retention at senior levels, ensuring better continuity of care.

Ben’s experienced, compassionate care teams strongly believe that people are entitled to choice, dignity and respect at every stage of their lives. Our expert nursing care ensures that the physical, emotional, psychological and spiritual needs of each individual are well-met by a care team that includes nurses, physiotherapists, carers and activities co-ordinators. With comfortable private rooms, all our residents enjoy quality care and support in an environment that feels like home.

Ben has been providing dementia care for many years and we have a deep understanding of the needs of our residents with this condition. We work with renowned dementia experts to continually develop our dementia care offering as our understanding of the disease grows. Our Lynwood, Birch Hill and Town Thorns Care Centres all offer specialist, staged dementia care, which recognises that care needs change as the condition progresses and enables us to tailor our care to meet the unique needs of each individual.

If you have been discharged from hospital following an operation or illness and need time to convalesce or intensive rehabilitation, our dedicated staff will develop a tailored care plan and purposeful activities in order to promote wellbeing. This may include working with our stroke and neuro specialists, physiotherapy, hydrotherapy (at Lynwood and Town Thorns), occupational therapy and nursing care, working in partnership with your GP, consultant and/or social services.

Our total commitment to care extends right to the final phase of life. We provide palliative care, which includes pain relief and ensuring physical comfort as well as embracing psychological, social and spiritual support for residents and their families. While we may be unable to change the outcome, with planning and support we work with individuals and family members to make the end of someone’s life comfortable and peaceful.